Privacy Policy

Rezidence Muzeum s.r.o.
Registered office: Křemenáčová 171/7, 104 00 Prague - Pitkovice
Company ID: 05110068, VAT ID: CZ05110068
(hereinafter referred to as the "Controller")

Protecting your personal data is our priority. This document informs you about what data we collect, for what purpose we process it, how we protect it, and what your rights are under Regulation (EU) 2016/679 (GDPR).

1. What data do we process?

On our website, we process the following personal data:

• When you request accommodation or parking:
  • Name, surname
  • Email, phone number
  • Number of people, number of children and their age
  • Date of arrival and departure
  • Vehicle license plate number
  • Date and time of parking use
• When completing the registration form for legal purposes (data for the Foreign Police):
  • Name, surname, date of birth
  • Nationality, permanent address
  • Passport/visa number
  • Date of arrival and departure
  • Purpose of stay
  • Signature

2. Purpose of data processing

Your personal data is processed for the following purposes:

• Handling your request and booking of accommodation or parking
• Fulfilling legal obligations (e.g., reporting foreigners to the Foreign Police)
• Ensuring the operation of services (reservation systems, accounting)
• Website traffic analysis using Google Analytics (based on cookie consent)

3. Legal basis for processing

• Contract performance – e.g., your booking
• Legal obligation – e.g., reporting foreigners under Act No. 326/1999 Coll.
• Legitimate interest of the controller – e.g., basic web analytics
• Data subject consent – e.g., for newsletters or analytics/marketing cookies

4. Sharing data with third parties

Your data may be shared with third parties only to the necessary extent:

• Reservation and registration systems: D-EDGE
• Accounting and tax services
• Website operation: Cloudflare
• Web analytics: Google Analytics (anonymized data)

All third parties have signed a data processing agreement in accordance with GDPR.

5. Data retention period

We store personal data for only as long as necessary:

• Form data: max. 1 year after last interaction
• Data for accounting or legal purposes: according to legal deadlines
• Foreign Police registration data: according to legal obligation

6. Your rights

Under the GDPR, you have the following rights:

• Right of access to personal data
• Right to rectification or erasure
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to lodge a complaint with the Czech Data Protection Authority (www.uoou.cz)

To exercise your rights, contact us via email: info@rezidencemuzeum.cz

7. Data security

Your personal data is safe with us. We have taken technical and organizational measures to protect your data from unauthorized access, alteration, loss, or misuse.

8. Cookies

We use cookies on our website for basic functionality and analytics. Before using them (e.g., Google Analytics), we will ask for your consent via a cookie banner. The banner allows you to choose between necessary, preference, and marketing cookies.

9. International data transfers

We do not transfer personal data outside the European Economic Area (EEA).

10. Contact information

Rezidence Muzeum s.r.o.
Křemenáčová 171/7, 104 00 Prague - Pitkovice
Company ID: 05110068
Email: info@rezidencemuzeum.cz
Phone: +420 777 997 904